Frequently Asked Questions

Find answers to common questions. Can't find what you're looking for? We're here to help!

Common Questions

Why change name from Reflex Concept to RE?

We have a host of solutions and products we provide our clients. RE is therefore a prefix of solutions we provide. E.g. "RE.Web Design", "RE.Domain Names"

Do I need to know what solution I need?

Actually, no. We have professionals who will analyze your past, present and future needs, to come up with the best solution. Your team is involved, all the way.

What payment methods do you accept?

We accept various payment methods including bank transfers, mobile money (M-Pesa), and credit cards. Payment terms can be discussed based on your project requirements.

Do you provide ongoing support after project completion?

Yes, we offer various support packages including maintenance, updates, and 24/7 technical support. Support terms are included in your service agreement.

How can I reach a representative?

We are reachable throughout our social media channels. There is also a chat box on this page on the bottom right. You can also call us at +254 777 733 266 or email hello@reflexconcepts.co.ke

My company needs an ERP solution. We just do not know where to start?

Let's help you shine. We analyze your past, present and future needs, to come up with the best solution. We are very keen to cover your unique needs. Our experience has taught us, each business is unique and should be treated as such.

What is your typical project timeline?

Project timelines vary based on complexity and scope. Simple websites may take 2-4 weeks, while custom software solutions can take 4-12 weeks. We provide detailed timelines during the consultation phase.

Do you work with small businesses?

Absolutely! We work with businesses of all sizes, from startups to large enterprises. We have affordable solutions tailored for small businesses and scalable options as you grow.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help!